Terms of service
Terms of Service
Welcome to Purr and Thrive!
We’re so excited to have you here. These Terms of Service govern your use of our website, products, and services . By purchasing from Purr and Thrive, you agree to these Terms, so please read them carefully.
1. General Information
Purr and Thrive offers print-on-demand products focused on cat parents, mental wellness, and positivity. All products are made to order with care and love.
We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting. By continuing to use our Services after changes are posted, you agree to the new Terms.
2. Orders
All orders are processed once payment is confirmed. Because our products are made-to-order, please allow 3-7 business days for production before shipping.
Order Issues:
If you encounter any issues (wrong item, damaged item, etc.), please contact us at purrandthrive@gmail.com within 7 days of receiving your order. We’re happy to make things right!
3. Cancellations, Returns, and Exchanges
If your order arrives damaged, defective, or incorrect, please reach out to us, and we’ll send a replacement or issue a refund where appropriate.
Order Changes:
Once an order is placed, it cannot be modified or canceled, so please double-check your details before submitting.
4. Shipping
Shipping times vary based on your location and the product. Once your order is shipped, you’ll receive a tracking number via email.
Purr and Thrive is not responsible for delays caused by carriers, customs, or unforeseen events.
If a package is lost in transit, we’ll do our best to assist you!
5. Pricing and Payment
All prices are listed in USD. We reserve the right to change prices at any time without notice.
We accept payments through secure payment gateways (such as credit cards, PayPal, etc.).
6. Intellectual Property
All designs, graphics, and content on Purr and Thrive are the property of Purr and Thrive and are protected by copyright laws.
You may not use, reproduce, or distribute our content without our written permission.
7. Limitation of Liability
Purr and Thrive is not liable for any indirect, incidental, or consequential damages arising from the use of our products or Services. Our maximum liability is limited to the purchase price of your order.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
9. Contact Us
If you have any questions about these Terms, please reach out to us at:
Email: purrandthrive@gmail.com
Instagram DM: @purrandthrive
✨ Thank you for supporting Purr and Thrive! We’re grateful to be part of your journey as a cat parent and mental wellness advocate. ✨